保险一直以来只是在人们遭受灾难之后才会给人们进行物质上的补偿,但在灾难发生之前,其实人们也会因为那些汇集成灾难的小麻烦感到困扰。针对这种情况,澳大利亚领先的保险公司 NRMA 希望做的不止是在灾后帮助人们站起来,而是在灾难之前就可以做到提前预防,因此 NRMA 与 CHE Proximity 进行合作,开发了一款 NRMA Safety Hub 应用程序。
Safety Hub 推出后,率先邀请了156000 名澳大利亚人参与体验这款软件,Safety Hub 将房屋可能发生的风险提前,例如提醒用户更换水管、清理排水沟、修剪悬垂的树枝等来避免未来可能的灾难,并且 Safety Hub 还设计了一系列的任务交给用户去完成,每完成一项,用户将会得到现金,同时还让用户的房屋大大降低了风险,让他们更安全。这一举措让 Safety Hub 得到使用者的肯定,客户满意度达到前所未有的水平,并让澳大利亚成千上万的房屋更加安全。
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