职位描述 Job Description
资深客户执行 (SAE) 帮助客户总监/客户经理充当客户的主要业务联系人，并负责客户满意度。支持客户之间的日常沟通/信息共享和项目支持需求。该职位需要强大的沟通、团队合作、项目管理和组织能力。
Senior Account Executive (SAE) help to Account Director/Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. Support the day-to-day communication/information sharing and project support needs between the clients. The role will require strong communication, teamwork, project management and organization skills.
KEY AREAS OF RESPONSIBILITY
Arrange meetings and liaise with clients to understand briefs
Provide quick response or solutions to client’s requests
Manage numerous ongoing projects with clear priority allocation
Deal with several client contact persons in the same time
Debrief job requirements clearly to the internal team members
Monitor all project stages to guarantee that they run smoothly
Quality control of all work that is submitted to clients
Create quotations, ensure timely billing and record all the finance status up to date.
WHAT WE ARE LOOKING FOR
2+ years of experience in account services in the advertising industry.
Multi-tasking & detailed driven are highly required
First class organisational skills
Excellent oral and written communication skills in both Mandarin and English
A proactive approach to all the ongoing projects and full awareness of processes
Experience of working as part of a team
Ability to work under strong pressure whilst maintaining a cool outlook
The confidence to give clients trust in your work
DOER : you get things done yourself and inspire your teams to do so
ANALYTIC : you LOVE data and think every company should take their decisions with facts
HUNTER : you identify business opportunities and enjoy
MOVER AND SHAKER : you have a hacker mindset and always find the quick wins
MENTOR : your clients and teams naturally seek for advice
AUTONOMOUS : you’re an entrepreneur…
Please be attentive to the requirements for this role and accompany your portfolio with a custom cover letter detailing why you’re the right talent for the job.
What We Offer
At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. We are the most awarded creative digital experience company in the world. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global and regional brands across brand, social, digital, experience, platform, data, media and technology. We support Chinese brands with global ambitions, and bridge cultures for global brands in China.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.