Senior Account Director(B2B)/资深客户总监

职位描述 Job Description

Role

Shanghai.monks, the Shanghai office of global creative company media.monks, is looking for a Senior Account Director. As our account director you join our client service team and drive the growth of our key clients. Working closely with the client and as well as internal teams, you deliver growth through building trust with your clients, by meeting and exceeding their expectations.

Client/Business Management

• Nurture and maintain positive senior client relationships - be their partner in crime on how to deliver projects efficiently, advisor on strategic clients’ marketing problems, different ways of working and scoping

• Overall leadership of clients on a day to day

• Responsible for leading and managing key projects, ensuring creative/output excellence, including opportunities for profitability

• Anticipate potential operational and efficiency issues and challenges

• Understands clients’ & agency’s commercial challenges and develop corresponding solutions, together with senior agency leaders

Team Management

• People development and management - includes coaching, inspiring, motivating aligned against a growth mindset

• Ability to convince, resolve and sell through influence across the agency

Project/Resource Management

• Establish clear delivery objectives and KPIs for every project/campaign

• Ensure right-sourcing within teams + management of team workload

• Shape and drive workflow efficiencies and profitability of the business

• Foresee and solve operational problems and profitability challenges for the agency and clients

• Constantly and creatively look for new and improved ways of working to ensure competitive production

Financial Management

• Financial responsibilities include review and sign-off of billing and forecasting, client management or escalation of billing as needed

Who you are 

• Able to craft creative briefs and provide clear, persuasive briefings to creative teams and remain an active contributor throughout the creative development process

• Has extensive experience in IMC campaign development, brand development 

• Has extensive experience in B2B/Outbound media ecosystem e.g. Google, Amazon etc.
  

• Has excellent presentation skills and presentation development skills

• Has excellent organizational skills

• Understanding of what makes effective strategy

• Knows how to navigate complex client stakeholder environments

• Up to date with the media ecosystem, especially new/emerging ecosystems 

• Up to date with industry leading creative work

• Is able to concurrently lead and grow multiple clients

• Effectively bilingual in both English and Mandarin

Please be attentive to the requirements for this role and accompany your portfolio with a custom cover letter detailing why you’re the right talent for the job.

What We Offer

At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. We are the most awarded creative digital experience company in the world. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global and regional brands across brand, social, digital, experience, platform, data, media and technology. We support Chinese brands with global ambitions, and bridge cultures for global brands in China.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.