Senior Account Manager/Associate Account Director

职位描述 Job Description

·       Responsible for the day to day management of accounts (including workflow, quality control, budget control & invoicing)

·       Coordinate and manage internal and external client meetings

·       Prepare detailed project briefs and debriefs for the strategy and creative teams

·       Understand, lead and/or manage account development and growth opportunities for upselling our services

·       Effectively manage internal resources against client and company objectives and budgets

·       Ensure optimal project processes for the client and the agency, regarding both content and profitability

·       Preparing and taking part in client appointments, meetings and write meeting minutes

·       Preparing and managing internal meetings, coordinating and monitoring resources

·       Prepare proposals, quotations, timelines and presentations for clients and assist in pitches

·       Provide project forecasting and invoicing to the Finance dept.

·       Apply understanding of client objectives, marketing and branding principles, available data and our service portfolios to develop direct branding recommendations to Clients

·       Develop and manage project roadmaps against monthly account forecasts

·       Advise billing status to finance department

·       Support debt collection efforts

·       Actively participate in client presentations

·       Penetrate the accounts: build up relationships within the client organization at all levels

·       Working with Directors to implement new ways of working that allow the Company to deliver quality work in a cost efficient manner

·       Coach and bring best practice in account service skills to the junior members of the Client Service team

·       Expanding contacts throughout the client's organization.

Other responsibilities:

·       Perform duties as assigned by the Managing Director or any other Senior member of the team.

·       Assist team members as needed.