Account Manager

职位描述 Job Description

Job Description:

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Client Service and Project related

- Establish requirements of brief and work with AAD/AD to develop creative brief

- Effectively delegate specific tasks based on Brief requirements.

-Assist in the co-ordination, writing and verbal briefing of internal and external resources as required e.g. creative, production, third party specialists etc.

-Achieve worthwhile output from brainstorms.

-Co-ordinate creative and project management aspects of Agency’s response to client brief.

-Evaluate the response in terms of quality and likely revenue.

-Assist in presenting/selling the response.

-Obtain feedback from Client.

-Project implementation and monitor progress against plan

-Prepare weekly WIP reports as required and other documents/materials for internal and external meetings.

-Produce accurate contact reports following any contact with client – give Clients contact reports within 24 hours of meetings.

-Provide Client and Team with feedback on project on a daily/”need-to-know” basis.

-Provide updates to budgets and help Managers ensure timing plans are fully up to date.

-Develop a thorough understanding of each process involved in a project and execute actions required when they arise.

-Ensure that all materials get to markets on time and in the most cost efficient way.

Non-Project Specific

- Manage client relationship on a day-to-day basis.

- Make relevant contribution in areas where you are non-revenue accountable – Brainstorms, Team Meetings, and maintaining the Agency’s image and personality.

- Be a leading star in the use and contribution to the Truffles knowledge database

Client Relationship

Ensure provision of client services are of a quality consistent with Agency standards, as judged by AD/BD.

- Become the focal point of client contact as judged by the client.

- Maintain a close and effective client relationship

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Creative

- Main contact for Creative team

- Ensure creative team’s motivation and working processes.

People Management

- Set up a development programme to enable an account executive to reach minimum job standards within agreed period.

- Ensure all subordinates complete company induction programme.

- Motivate, develop and appraise staff in conjunction with AD/BD.

Communication/Presentation

- To be able to clearly, comprehensively and logically present from concepts to costings.

- Demonstrate ability to brief, inform and motivate subordinates, as judged by AD.

Job Requirements:

- Education/ Experience: BA from an accredited school;

- 3 years of account management and/or management level marketing, preferably with a combination of marketing, branding, business process, and FMCG industry exposure.

- Understanding of business and industry, identifying issues, providing sound marketing direction and solutions

- Proven ability to develop business opportunities and achieve success in account growth and revenue generation.

- Demonstrated strategic or consultative approach to account management.

- Strong aptitude for building “partner” relationships with clients and colleagues.

- Strong account management, analytical, and problem solving skills.

- Proven track record executing complex projects

- Must have a passion for the creative development process

- Excellent written and verbal communication skills and strong presentation abilities.

- Strong listening skills and the ability to be open to new ideas from team members, coworkers and clients.

- Ability to manage several projects at once and with keen attention to details and process

- Technical Requirements: Proficiency with MS office suit;