Account Manager / 客户经理

职位描述 Job Description

Wonderlabs is a diversified creative studio with a full range of expertise under one roof, our team consists of geek enthusiasts, designers, programmers, artists, engineers and project managers. We specialize in multimedia technology development, artistic content creation and interactive installations.        

Wonderlabs是由一群极客爱好者、设计师、程序员、艺术家、工程师、项目经理组成的多元化创意公司，专注于新媒体和互动方面的技术的研发、艺术内容创作、交互装置设计制作。

Responsibilities:

· Participate in the company's overall resources and process management,  optimize and coordinate the resources of the project.

· Evaluate the quotation and working hours for the project and issue the timetable and quotation.

· Responsible for coordinating the various links of the project’s development and implementation, grasp the overall progress of the project.

· Collect process improvement suggestions, plan to continue to promote the project test, normal operation.

· Manage the process of communication and reconciliation with customer , understanding requirements of project, Organize designers and software developers to discuss and reasonable arrange the production.

· Coordinate the communication of the customer with the third party vendor, external personnel, company internal staff.

· Responsible for developing new customers and maintaining old customers.

工作职责

- 参与公司整体资源和流程管理，优化和协调各项目的资源。

- 对项目进行报价及工作时间评估，出具时间表及报价。

- 负责协调项目开发和实施的各个环节，把握项目的整体进度。

- 收集过程改进建议，有计划地持续推动项目的测试、正常运营。

- 管理与客户沟通、核对的过程，理解项目需求，组织设计师及软件开发人员讨论并合理安排制作。

- 协调客户与第三方厂商、外聘人员、公司内部人员的沟通。

- 负责新客户的开发沟通、老客户的维护。

Requirements:

· Native Chinese, Good English both in Written and Spoken.

· At least 2 years relevant working experience in advertising, Internet, media.

· Familiar with the interactive industry, with the concept of the program, understand the interactive marketing project process, the creative concept, design style, user availability, as well as the different types of interactive projects in front, back, etc..

· A high sense of responsibility and spirit of teamwork, can work under pressure.

· Outgoing personality, love the work.

任职要求

- 良好的中英文书面和口头沟通能力。  

- 2年以上工作经验，广告，互联网，多媒体公司担任过项目管理类职位。

- 熟悉互动行业，具有程序概念，了解互动营销项目流程，对创意概念、设计风格、用户可用性、以及对不同类型的互动项目的前端、后端等都有一定的认知及研究。

- 有高度责任心和团队合作精神，能承受较大的工作压力。

- 性格开朗， 热爱自己的工作。