职位描述 Job Description
If you are interested in pursuing job opportunities with Publicis.Sapient China, you may send your updated CV to nicole.liu@sapientnitro.com
OVERVIEW
As a Senior Associate Program Management at Publicis.Sapient, you will be responsible for the successful delivery of a project track through effective program management to ensure that all deliverables in terms of time and quality are met.
CORE RESPONSIBILITIES
§ Performs analysis for requirements planning, business process reengineering, etc.
§ Develop project plans for individual tracks of work(as part of a larger project plan)
§ Undertake estimation of the project in terms of effort and staffing required on the project
§ Work out basic statistics to achieve desired level of confidence in the estimate
§ Manage third-party partner and/or vendor relationships, as necessary
§ Assist Delivery managers in managing client relationships and preparing for client meetings
§ Participate day-to-day contact for the client on track related communications like track status
§ Constantly be updated of all track issue and risks
§ Work with the team members towards compliance of SLAs and gather data around SLA compliance
§ Initiate corrective measures proactively if non-compliance is observed in the track
§ Validation of invoices and tracking collections
REQUIRED SKILLS/ EXPERIENCE
§ Bachelor's degree from accredited institution, major in Computer Science, Engineering, or related field desired; advanced degrees are highly desirable
§ At least 3 years of experience in program management or project coordination in software development and/or system implementation projects
§ Experience with Airlines and/or Hospitability industries is advantageous
§ Experience in Agile methodology
§ Be able to handle ambiguity
§ Proficiency in both English and Mandarin
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