客户总监(AD) / 客户副总监 (AAD)

职位描述 Job Description

Job Description 

1. 同时负责多项目管理时间节点及质量控制；

2. 独立撰写整合营销策划方案、执行方案，并且带领团队进行相关项目的方案和结案的撰写

3. 参与和完成客户的商务沟通，理解客户需求，完成整合营销项目执行，提升客户的服务质量和满意度；

4. 负责提升团队成员的专业能力、客户服务意识、项目服务水平；

5. 客户沟通协调维护，准确理解客户的需求，带领团队与创意团队一起挖掘项目推广创意和内容；

6. 管理团队，管控项目的报价、合同、成本、执行进度、项目结案与回款等事项和新员工培训

1. Responsible for multi-project management time node and quality control; 

2. Independently write the integrated marketing plan, execute the plan, and lead the team to finish the project；

3. Participate in and complete customer business communication, understand customer needs, complete integrated marketing project implementation, improve customer service quality and satisfaction; 

4. Responsible for improving team members 'professional ability, customer service awareness, project service level; 

5. Communicate, coordinate and maintain customer needs, lead the team to work with creative writing consultant to develop project ideas and content;

6. Manage Team, Control Project quotation, contract, cost, implementation schedule, project closing and refund, and new employee training.

Qualification

1. 8年以上数字营销公司工作经历，2年以上新媒体经验；具有多项目协调和把控能力；

2. 有丰富的团队管理经验，能带领多人的团队独立工作，协调与其他部门、供应商的工作，带领团队完成并控制好指定项目执行的流程与进度；对团队成员的专业能力、服务意识进行有效的培训和指导；

3. 本科及以上学历，新闻、传播、广告、市场营销等相关专业优先，良好的英语听说读写能力；

4. 善于发现洞察客户需求，具有较强的客户管理能力；

5. 关注时事热点，对互联网新鲜事物敏感；

6. 具备极强的沟通能力、语言表达能力，有良好的时间管理能力、团队合作精神，能承受较强的工作压力。

1. At least 8 years' working experience in digital marketing company, more than 2 years' new media experience; Ability to coordinate and control multiple projects;

2. Have rich team management experience, can lead a team  to work independently, coordinate with other departments and suppliers, lead the team to complete and control the process and progress of the designated project execution; Provide effective training and guidance on team members' professional competence and service awareness;

3. Bachelor degree or above, major in journalism, communication, advertising and marketing is preferred, good English listening, speaking, reading and writing skills;

4. Good at discovering and insight into customer needs, with strong customer management ability;

5. Pay attention to current events and be sensitive to new things on the Internet;

6. Excellent communication skills, language skills, good time management skills, teamwork spirit, able to work under pressure.