客户副经理 Associate Account Manager

职位描述 Job Description

JOB SCOPE:

The Account Management team is responsible for the overall successful management and development of client business.

JOB RESPONSIBILITIES:

• Business Planning – developing an annual strategy for each account (up-dated quarterly)

• Accurate revenue/profit forecasting on client business on a monthly, on-going basis

• Managing the financial performance and profitability of client business

• Establishing excellent working relationships with senior client contacts, e.g. Marketing Directors

• Negotiating annual service levels and rates

• Maintaining an overview of all projects to ensure that both client needs and agency standards are achieved; that work is in line with strategy; that legal requirements are met; that all operational aspects run smoothly; that work is completed on time and to budget; and that financial targets are hit or exceeded

• Setting the standards and developing the strategy against which the above will be judged

• Pro-actively developing business to secure further projects from, and therefore financial development of, existing accounts

• Securing completely new business – pitch work & RFP’s

• Maintaining a thorough understanding of clients, their businesses and the marketplaces in which they operate

• Managing solution brainstorms and development planning with client and internal teams

• Preparing and presenting proposals

• Obtaining agreement/closure to outstanding proposals

• Maintaining a thorough understanding of POSSIBLE’s service offering, for example, the Engagement Management Team is expected to be able to discuss and sell all POSSIBLE Services and products

• Overseeing budget control, quoting and invoicing

• Being a complete advocate and ambassador for the company culture and structure

• Credibly challenging assumptions and thinking to ensure best possible consultancy

• Developing alternative and lateral solutions to briefs/issues.

JOB REQUIREMENTS:

• 3-5 years’ experience as a local/regional account lead

• Strong business acumen and strategic thinking

• Ability to lead multi-disciplined teams across geographical locations

• Demonstrated ability to manage senior stakeholders and teams across regions

• CRM experience preferred but not required

• Fast learner and can adapt to changing situations

• Responsible and proactive in engagements with clients and teams

ABOUT POSSIBLE:

POSSIBLE is a world-leading creative agency that provides intelligent and effective digital marketing solutions. We care about results and create innovative, award-winning work across all technologies, channels and platforms to ensure client success. All this while driving meaningful interaction between clients and customers in the most engaging, frequent and profitable manner throughout their relationship lifecycle.
POSSIBLE has over 1,200 digital experts in 23 offices across Asia, Middle East, Europe and the Americas. Our clients include Nike, Converse, Microsoft, Procter & Gamble, Coca Cola, SAP, Starwood Hotels, Mazda, Canon, MGM, Diageo, Standard Chartered Bank, Dow Corning, and many more.
For more information about POSSIBLE Group visit www.POSSIBLE.com.

关于POSSIBLE

POSSIBLE是一个世界领先的创意公司，提供睿智非凡和行之有效的数字营销解决方案。我们关注结果，为客户在各个渠 道和平台上开发出了屡获殊荣的创新作品。这让我们的客户和他们的顾客之间的可量化互动关系能够以更有意义、更加频繁和更为盈利的方式变现出来。
我们在亚洲、中东、欧洲和北美设有超过23个办事处，超过1,200个数字营销专家。我们的客户包括耐克、匡威、微软、宝洁、可口可乐、思爱普、喜达屋酒店、马自达、佳能、美高梅、尊尼获加、渣打银行、道康宁等。
欲知更多详情，请访问：www.POSSIBLE.com.